Versalles Hotel, Santiago de Cuba Cuba. 3 stars.

Awfull Simortega

“Did we reserved a bed in a whorehouse? ”
Our worst experience in a 17 days travel in Cuba. The hotel location is in the sourroundings of Santiago de Cuba, and if you have a car by your own this is a good option, but considering that you don´t mind to be among young girls with old (and not old necessary) white men from (the fist class world) buying their sexual services. Maybe some tourist search this kind of tourisim but our experience was awful and discusting how everyone in life has a price. The Hotel it's oriented to this public and they are permisive with these clients behaviours, please take this in consideration before stay there.

Poor CubanWaters

“Twas not for me! ”
I cannot quite understand why this hotel is priced 40-50% more than the hotels Las Americas and Libertad in Santiago. It is a fairly big city hotel with a pool, restaurant & nightclub but it isn't even really in the city.....and on more than one occasion I found it to be a pain to get to a central spot in Santiago. Walking down to the main road, sticking my thumb out, and hoping someone likes my smile isn't what I call convenience. As far sleep goes, the nightclub goes to the wee hours and then in the morning the pool man cranks up the music so the early birds can tap their feet, I guess. The nightclub is a very popular spot on some nights with mainly Cubans and a few tourists as well. There is a large patio for smokers and people who want to escape the indoor noise. One night the fuzz raided the place to make sure that there was nothing funny going on with the local girls and tourist boys, I guess. I found that to be a bit much seeing people told to go home or being escorted away. The pool area is of a decent size with a shop nearby in case one needs to buy a bathing suit they forgot. There are 3 restaurants on site (one a cafeteria and the other the pool snack bar) and the main one features a nightly buffet. The main restaurant also has an outdoor patio with a nice view of Santiago city. The buffet was too expensive and boring for us though. The rooms were decent and bricked walled but not the quietest as already mentioned. I asked for a quiet one and got one far from the action but had to listen to some hombre do construction on his home starting so early each morning. Everyone I met at the front desk was very helpful and decent even if they couldn't find us a taxi in Santiago. The grounds looked very secure with security cameras and guards. I couldn't quite understand though why a couple of them were asking for a gift/donation or whatever it was from me! I guess that this would be an ideal place for people who have their own transportation or just want to sit by a pool all day but it just did not suit my needs well at all. Wouldn't hesitate to go for a day pass or to the nightclub though.