Telegrafo Hotel, Havana City Cuba. 4 stars.

Excellent Adalbert

Excelent Hotel
Located on one of the busiest corners in Havana (Paseo del Prado and Neptuno Street), in Havana's historic heart, the Telégrafo Hotel has shown off its attractions since its inauguration in 1885. In the late 19th century, the hotel became a singular attraction for visitors. It was among the most prestigious establishments at the time and ranked among the best 11 hotels in Latin America. It is 20 kilometers away from José Martí International Airport. Its façade shows the architectural evolution of the building, consisting of two floors that respect the original design and the top floors, which are characterized by a contemporary style.

Awfull Iday17

“Never AGAIN! ”
It was a planed family vacation from overseas all paid. From outside we were convince that it was going to be even better inside. Once your enter the promises you can start to smell the wet carpet. Time to check-in and the problems start it with my family rooms the charge us more because my niece was 12 years old this is the only country a child of 12 paid, very disappointed we paid. We reached at the 3rd floor even worse the wet carpet was stronger, reached to the room after asked in reception to have a full side bed the receptionist gave us a twin bed for me and husband, walked to the bathroom and a towel with a hole baseball size, reaaaally!! Housekeeping couldn't see this. We could barely sleep the bed was awful, checked the shower for a warm bath and not hot water, I called reception sent a maintenance guy and he told us that " all the hot water was use earlier" I called my parents and the were having a hard time with the AC and on top of that their phone was not working to call reception. We went for breakfast downstair with the family to find the out a disgusting buffet, the only good thing was the gentleman making the omelette he was very kind. The prices for breakfast paid for friends that came over was ridiculous " what breakfast???!" Public relations disturbing our family breakfast to find out how was the hotel please lady stay one night and you will see. We went to the patio where there is a bar to me was the best part of the hotel until everything went wrong. We asked the bartender to let us see a game that we arrange with him day before and he agreed... He was not only rude to us but because he had two buddies from the street to come to see an Spanish game with him as per him been at work "not in his house" he couldn't give us the priority as per guesses in the hotel. We were very insulted and asked to speak to the manager and nothing was done about it. We decided to leave across the road we were attend with respect. Back to the hotel the bother us with apologies and we have two rooms to move you and family, please you ruined our stay already... We decided to moved their meaning of apologies was a ship bottle of rum that cost $6.50 with a card... Come on!!! Who you fooling???! Overrall I wouldn't never stay at that hotel not only the service was poor but the workers believe they at home, also even the hotel was close to everything is a night mare because the people in the doors of the hotel asking you for money and bothering all the tourist the hotel don't do anything about it. Me and family will never stay at that hotel... NEVER EVER!!!!